Last updated: [25/10/2026]
Freshii Microgreens, operated by Nature’s Touch Foods, respects your privacy. This policy explains what information we collect, why, and how we protect it.
Information we collect:
- Name, phone number, email address, and delivery address when you place an order or create an account.
- Order details and communication with us (WhatsApp, email, calls).
- Payment status information. We do not store your card, UPI, or banking details. Payments are handled by our secure payment partner Razorpay.
- Technical data such as IP address, device and browser type, and pages visited, collected through cookies and analytics tools.
How we use your information:
- To process, deliver, and support your orders.
- To send order updates and delivery notifications.
- To respond to your queries and complaints.
- To send offers, tips, and news, only if you have agreed to receive them. You can unsubscribe anytime.
- To improve our website, products, and services, and to prevent fraud.
Sharing your information: We do not sell your personal information. We share it only with:
- Delivery partners (to deliver your order).
- Payment gateways (to process payments).
- Service providers such as website hosting, email, and analytics tools, who are required to protect your data.
- Authorities, where required by law.
Cookies: Our website uses cookies to keep your cart, remember your preferences, and understand how visitors use the site. You can disable cookies in your browser settings, but some features may not work properly.
Data security: We use SSL encryption and reasonable security measures to protect your data. No online system is completely secure, but we take care to safeguard your information.
Your rights: You may ask us to access, correct, or delete your personal information, or withdraw your consent for marketing messages, by writing to freshiimicrogreens@gmail.com. We will respond within a reasonable time, subject to legal requirements.
Children: Our website is not intended for children under 18 to purchase from without a parent or guardian.
Changes to this policy: We may update this policy from time to time. The latest version will always be on this page.
Contact: Nature’s Touch Foods, Thanjavur, Tamil Nadu | Email: freshiimicrogreens@gmail.com | Phone: 733 953 0133